Shipping policy

Last updated: January 2025

This Shipping Policy explains how we handle the shipping of orders placed through graceandgold.com.

1. Delivery Area

We currently ship to all 50 states within the United States. We do not offer international shipping at this time.

2. Free Shipping

We offer free standard shipping on all orders — no minimum purchase required.

3. Processing Time

Orders are processed within 1–2 business days after payment is confirmed. During busy times, such as holidays or promotions, processing may take slightly longer. Once your order ships, you’ll receive an email with tracking information.

4. Estimated Delivery Time

Standard delivery typically takes 5–7 business days from the date of shipment. Actual delivery time may vary depending on your location and carrier conditions.

5. Tracking

All shipments include tracking. You’ll receive an email with your tracking number as soon as your order has been dispatched.

6. Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We cannot be responsible for delays or non-delivery due to incorrect addresses. Orders returned to us may require additional shipping fees for re-delivery.

7. Lost or Damaged Packages

If your order arrives damaged, or if your tracking shows “delivered” but you did not receive it, contact us right away at info@graceandgold.com with your order number and any supporting photos. We’ll review and work quickly on a solution.

8. Delays

While most orders arrive on time, delays can sometimes occur due to weather, carrier issues, or other factors outside our control. We appreciate your patience in these rare cases.

9. Contact Us

For any shipping questions, reach out to us at:

Grace & Gold
Email: info@gracegoldjewelry.com

We’re here to ensure your Grace & Gold jewelry arrives safely and beautifully.