Privacy Policy

Last updated: January 2025

Introduction

Grace & Gold ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit graceandgold.com (the "Site") or purchase our handcrafted jewelry.

By using our Site, you acknowledge that you have read and agree to this policy.

1. Information We Collect

Personal Information You Provide:

  • Contact details (name, email, shipping address, phone number)
  • Payment information (processed securely through our payment providers)
  • Account details (if you create an account)
  • Order history and preferences
  • Communications with customer service

Information Automatically Collected:

  • Device information (IP address, browser type)
  • Usage data (pages visited, time spent)
  • Location data (general location from IP)
  • Cookies and similar technologies

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our products and website
  • Send marketing emails (with your consent)
  • Prevent fraud and secure our Site
  • Comply with legal obligations

3. Sharing Your Information

We may share your data with:

  • Service Providers: Payment processors, shipping companies, email services
  • Legal Requirements: When required by law or legal process
  • Business Transfers: In case of merger or acquisition
  • With Your Consent: For any other purpose you approve

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption for all transactions
  • Secure payment processing through trusted providers
  • Regular security audits
  • Limited access to personal data

5. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing emails
  • Manage cookie preferences

To exercise these rights, contact us at info@graceandgold.com

6. Cookies

We use cookies to:

  • Remember your cart items
  • Analyze site traffic
  • Personalize your experience
  • Show relevant ads

You can manage cookies through your browser settings.

7. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children's Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from minors.

9. International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place.

10. Third-Party Links

Our Site may contain links to other websites. We're not responsible for their privacy practices.

11. Marketing Communications

You can unsubscribe from marketing emails at any time using the link in our emails or by contacting us directly.

12. California Privacy Rights

California residents have additional rights under CCPA, including:

  • Right to know what data we collect
  • Right to deletion
  • Right to opt-out of data sales (we don't sell data)
  • Right to non-discrimination

13. European Privacy Rights

If you're in the EEA or UK, you have rights under GDPR including:

  • Data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with supervisory authorities

14. Updates to This Policy

We may update this policy periodically. Check the "Last updated" date for the latest version.

15. Contact Us

Questions about our Privacy Policy?

Grace & Gold
Email: info@gracegoldjewelry.com

We're committed to protecting your privacy and will respond to inquiries within a reasonable timeframe.